Pivacy Policy

 

In accordance with the provisions in arts. 13 and 14 of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data (in hereinafter, "RGPD"), and articles 6 and 11 of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (hereinafter, "LOPDGDD"), by the Since the right to information is regulated in data collection, we inform you of the following points.

 

Who is responsible for the processing of your personal data?


The personal data that you have provided to us through the website and in any other communications maintained with you will be the subject of the Register of Processing Activities owned by EMERGENCY RESPONSE BARCELONA SLP with registered office Carrer Cardedeu 65, Casa Derec, Bajos, provided CIF B67211847.

 

What presence do you have on social networks?


EMERGENCY RESPONSE BARCELONA SLP has the following profiles on the main social networks on the Internet (Facebook, Linkedin, Youtube, Blog and Newsletter).

 

It is recognized as responsible for the processing of the data of its users, followers, or people who make comments through them. Likewise, in accordance with the Law on Information Society Services and Electronic Commerce, EMERGENCY RESPONSE BARCELONA SLP is exonerated from any type of liability derived from comments from users and followers on its social networks.

 

EMERGENCY RESPONSE BARCELONA SLP may use the profiles described above to inform its users of topics that it considers of interest to them.

 

What personal data do we collect?

 

The personal data that the user may provide:

 

  • Identification data: name, surname, position, role, email and/or telephone number.
  • Accounting data: account number, bank card, etc.

 

Why and for what purpose do we process your data?

 

Depending on the purposes, we will need to process some data or others, which in general will be, depending on the case, the following:

 

  • The website is fully informative about the educational platform services offered by EMERGENCY RESPONSE BARCELONA SLP. The data may be processed to respond to requests for information about these services.
  • The collection and automated processing of data carried out through the form on the website to request information is collected in order to study the possibility of contacting us.
  • The website informs through identifying videos.
  • The website has a blog to upload and share stories of interest to users.
  • To manage and maintain your candidacy for a job at EMERGENCY RESPONSE BARCELONA SLP, when you send us your request to participate in a selection process. This treatment is based on the User's consent and on the legitimate and mutual interest of EMERGENCY RESPONSE BARCELONA SLP and the User, as indicated in the privacy information that the User must accept prior to sending their application.

 

The personal data obtained through any of the channels on the website will form part of the Register of Processing Activities and Operations (RAT) owned by EMERGENCY RESPONSE BARCELONA SLP. This will be updated periodically in accordance with the provisions of the RGPD and the LOPDGDD, which is why EMERGENCY RESPONSE BARCELONA SLP has adopted all the relevant security measures in this regard.

 

The user is informed of the possibility of withdrawing their consent in the event that it has been granted for a specific purpose, without affecting the legality of the preceding treatment based on the consent prior to its withdrawal.

 

What is the legitimacy for the processing of your data?

 

The processing of your data may be based on the following legal bases:

  • Express consent by users to complete the forms to receive commercial communications from EMERGENCY RESPONSE BARCELONA SLP.
  • Legitimate interest: consists of being able to ensure that our website remains secure, as well as helping us understand the needs, expectations and level of satisfaction of users and, therefore, improve our services. All actions are carried out in order to improve the level of user satisfaction and ensure a unique browsing experience and eventual contracting.
  • Compliance with legal obligations to prevent fraud, collaboration with Public Authorities and/or possible claims from third parties.

 

How long do we keep your data?


The processing of data for the purposes described will continue for the time necessary to fulfill the purpose of its collection, as well as to comply with the legal obligations arising from the processing of the data. Without prejudice to the fact that conservation is necessary for the formulation, exercise or defense of potential claims; whenever permitted by applicable legislation.

 

EMERGENCY RESPONSE BARCELONA SLP undertakes to cease the processing of personal data when the conservation period has ended, as well as to duly block them in our databases.

 

To which recipients are your data communicated?


In general, EMERGENCY RESPONSE BARCELONA SLP will not transfer personal data to third parties, except in those situations in which they may be transferred to collaborators who provide services to EMERGENCY RESPONSE BARCELONA SLP, for the purpose of managing the provision of services, contractual and/or pre- contractual relationship with the interested parties or process requests made by them.

 

In these cases, we ensure that recipients respect confidentiality and have appropriate measures in place to protect personal data. EMERGENCY RESPONSE BARCELONA SLP seeks to guarantee the security of personal data when sent outside the company. The third parties with whom EMERGENCY RESPONSE BARCELONA SLP contracts have the obligation to guarantee that the information is treated in accordance with current data protection regulations.

 

In cases where the law may require the disclosure of personal data to public bodies or other parties, only what is strictly necessary to comply with such legal obligations will be disclosed.

 

EMERGENCY RESPONSE BARCELONA SLP communicates data to external providers, such as data processors, to carry out certain services:

 

What rights do you have and how can you exercise them?

 

You can direct your communications and exercise your rights through a written communication to the following email: info@erbcn.es

 

Under the provisions of data protection regulations, you can request:

 

  • Right of access : you can request information about the personal data that we have about you.
  • Right to rectification : you can communicate any changes to your personal data.
  • Right to deletion and to be forgotten : you can request the deletion after blocking personal data.
  • Right of limitation to processing : implies the restriction of the processing of personal data.
  • Right to object : you can withdraw your consent to the processing of data, opposing further processing.
  • Right to portability : in some cases, you can request a copy of personal data in a structured, commonly used and machine-readable format for transmission to another controller.
  • Right not to be subject to individualized decisions : you can request that decisions not be made that are based solely on automated processing, including profiling, that produce legal effects or significantly affect the interested party.

In some cases, the request may be rejected if you request that data necessary to comply with legal obligations be deleted. Likewise, if you have any complaints about the processing of your data, you can file a complaint with the competent data protection authority.

 

Who is responsible for the accuracy and veracity of the data provided?

 

The user is solely responsible for the veracity and correctness of the data provided through any of the forms incorporated into the website, exonerating EMERGENCY RESPONSE BARCELONA SLP from any responsibility in this regard. Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep it duly updated. The user agrees to provide complete and correct information in the forms they complete.

 

EMERGENCY RESPONSE BARCELONA SLP is not responsible for the veracity of information that is not its own creation and for which another source is indicated, and therefore does not assume any responsibility for hypothetical damages that may arise from the use of said information.

 

EMERGENCY RESPONSE BARCELONA SLP is exonerated from liability for any damage or loss that the user may suffer as a result of errors, defects or omissions in the information provided by EMERGENCY RESPONSE BARCELONA SLP provided that it comes from sources other than its control.

 

What security measures do we apply to protect your personal data?

 

EMERGENCY RESPONSE BARCELONA SLP has adopted the security levels of protection of personal data legally required, and seeks to install those additional means and technical measures at its disposal to prevent the loss, misuse, alteration, unauthorized access and theft of personal data. provided to EMERGENCY RESPONSE BARCELONA SLP. However, the user must be aware that Internet security measures are not impregnable.

 

Therefore, EMERGENCY RESPONSE BARCELONA SLP is not responsible for hypothetical damages or losses that may arise from interferences, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operational functioning of this electronic system, caused by causes beyond the control of EMERGENCY RESPONSE BARCELONA. SLP of delays or blockages in the use of this electronic system caused by deficiencies or overloads of telephone lines or overloads in the Data Processing Center, in the Internet system or in other electronic systems, as well as damages that may be caused by third parties through illegitimate interference outside the control of EMERGENCY RESPONSE BARCELONA SLP

 

How do we process the data of minors?


As a general rule, EMERGENCY RESPONSE BARCELONA SLP will process data from minors for the storage and maintenance of said data on the educational platform for which it is the Data Controller. Signing with the educational centers the contracts of data processors necessary to guarantee the protection and security of this data.

 

How do we use cookies?


The website and social networks of EMERGENCY RESPONSE BARCELONA SLP use cookies, in order to optimize and personalize your navigation through them. Cookies are physical information files that are hosted on the user's own terminal. The information collected through cookies serves to facilitate the user's navigation through the portal and optimize the browsing experience. The data collected through cookies can be shared with their creators, but in no case will the information obtained by them be associated with personal data or data that can identify the user. However, if the user does not want cookies to be installed on their hard drive, they have the option of configuring the browser in such a way as to prevent the installation of these files.

 

Internal security policy

 

Security breaches can be caused by workers, third parties, or computer errors. Therefore, we are legally obliged to notify interested parties if their personal data has been seriously affected within a maximum period of 72

hours. Additionally, users will be notified as soon as the security breach is resolved.

 

Modification of the privacy policy


This privacy policy may be modified. We recommend that you review the privacy policy periodically.